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Customer reviews of Alastair Cars Ltd

At Alastair Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alastair Cars Ltd

Alastair Cars Ltd
5
4.3

Based on 31 customer reviews

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  • 5

    Car broke down the day I bought it!

    By Matthew H on 19 January 2017 | Purchase not verified

    Bought my VW Golf from this dealer in May 2016. The car broke down the day I bought it meaning that I had to call the AA. Took the car back to the garage who replaced the exhaust and the NOX sensor for free. The engine failed again after another week. Took back to the garage and again fix the problem. Ran ok up until last month. December 2016 there is loss of power in the engine, car going into limp mode. Repairs left me with a £150 bill as well as ruining my Christmas plans. Now the car has gone into limp mode yet again and I have been quoted £400 for repair! I would NEVER recommend anyone to this dealership as they clearly knew they flogged me a faulty car as there is so many problems with it. Very frustrated and annoyed. I will be getting in touch with this garage soon regarding these issues. DO NOT BUY FROM THIS DEALER!!!!

    Reply from Alastair Cars Ltd on 24/05/17

    Thank you for taking the time to leave us a review, your feed back really helps us improve our service & customer service. Apologies for the issues you have experienced with your car, all our cars are serviced and MOT'd before collection, We rely heavily on our reputation and would have sorted any issues if you bought this to our attention.


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Alastair Cars Ltd

Telephone:
020 87785650 07456 011694

Opening times

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 11:00 - 16:00

Alastair Cars Ltd

Address:
282 CROYDON ROAD,
BECKENHAM,
KENT,
BR3 4DA