Customer reviews of Alastair Cars Ltd
At Alastair Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alastair Cars Ltd
Based on 46 customer reviews
Absolutely brilliant service!
By Kelly H on 07 March 2019 | Purchase not verified
Couldn’t recommend Alastair Cars (specifically Mo) more highly. I went in alone - being a woman, trying to buy a car on your own is an absolute nightmare. Mo was courteous, kind, patient and very helpful. I bought a Vauxhall Astra and I am very happy with both the car, and the service I received. Would definitely recommend.
Faulty car and poor customer service if need help.
By Khublall L on 31 December 2018 | Purchase not verified
I bought a lexus RX 300 from this dealer. At first their sales techniques were excellent however, the vehicle was faulty. It leak oil and damaged my driveway. When I went and see the manager said and was very adamant that it was not oil it is condensation. He sent me to one of their garage. They took 6 hours. Still the same. Very bad customer service all round and make you feel unwanted . Now I need to part exchange this vehicle for a 7 seater. I contacted this dealer on many occasions. He said he will find a 7 seater. Weeks gone by no communication from these people. I contacted them on numerous occasions. He always said he is dealing with it and is presently working on it. Its a lie. Always trying to get rid of you if there is a problem. I went to a different dealer for part exchange and only then I realised that their cars are overpriced and not good quality. I am very distressed as I lost my money on this vehicle. I would never recommend anyone to waste there money on this dealer.
By Phil W on 11 November 2018 | Purchase not verified
Purchased a RENAULT Clio for my son, staff were amazing and couldn’t do enough to help you. Car was delivered in showroom condition, I would recommend them to all. Thanks
Great Service by Genuine People
By Carol Y on 06 September 2018 | Purchase not verified
We bought a great little car a few weeks ago but unfortunately we had a few teething problems which Alastair Cars went out of their way to resolve but despite their efforts we decided that in the end the car wasn't for us. We were given a full refund without any hesitation. They treated us with great respect and understanding, which in these days we found very refreshing. We would have no hesitation in buying from them again, their service was second to none. They have great integrity and we would highly recommend them for the professional and genuine service they provided.
knowledgeable and friendly
By Kate L on 23 February 2018 | Purchase not verified
I went to look at a car that had already been sold but The guys were really helpful and after explaining what I was looking for they showed me a few other potential vehicles and were happy to let me try them. I ended up purchasing a vehicle without being pushed into a sale. The customer service was great and the atmosphere was friendly. They answered all questions without hesitation. The process took as long as it needed to and the overall experience was great!
Helpful, honest and genuine.
By Lynsey J on 18 February 2018 | Purchase not verified
They were very helpful, welcoming and honest. I bought my first car from Alistair Cars ltd, and would highly recommend them to others who are wanting a decent used car at a reasonable price. Great place!
By Daniel M on 27 January 2018 | Purchase not verified
Went there to buy my first car, Kia picanto and they were really helpful nice blokes and the car has been good
Pleasant, not pushy, efficient
By Daniel W on 25 January 2018 | Purchase not verified
Had a thoroughly efficient and helpful experience, buying a used car from Alistair's. The price and condition are good, and I would buy from them again if I need another car.
Great Customer Service
By Paul Y on 21 January 2018 | Purchase not verified
Alastair Cars got me the car I wanted with excellent customer care from the first contact to partly escorting me on my journey home! Very knowledgeable and respectful throughout the transaction. Large organisations could learn from this dealer, I would recommend using Alastair Cars to anyone. I know if there are any issues Mo will be there to help. You're a star Thankyou Paul
Exactly what it says on the tin!
By David C on 12 January 2018 | Purchase not verified
Bought a Ford Fusion last week, car is solid and in great condition. Mo was a very honest knowledgable vendor - no negatives, I would certainly buy a car from this company again.
Alastair Cars Ltd
- 020 87785650 07456 011694
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||11:00 - 16:00|
Christmas and New Years Opening Times coming soon:
Christmas Closing Time: Dec/ 24-26
We Open: Dec/27-30
New Year Open Time: 4/Jan/2020