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Customer reviews of Alastair Cars Ltd

At Alastair Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alastair Cars Ltd

Alastair Cars Ltd

Based on 48 customer reviews

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  • 5

    Barry and Amelia family.

    By Barry F on 12 May 2019 | Purchase not verified

    Me and my wife were very pleased by the customer service. They were very welcoming and had a couple of laughs. I think the price also matches the car, there’s nothing wrong with it whatsoever.

  • 5

    Great car, great customer service

    By Joanna V on 30 April 2019 | Purchase not verified

    I bought a car from Alistair cars last July on the recommendation of my daughter who had already purchased two cars from this trader and I've had absolutely no issues with it at all. I thought the price for such a low mileage car was excellent and customer experience was really smooth. In fact my own car which was a non runner was picked up by them from my house so it saved me the worry of disposing of it. I couldn't be happier and will definitely be looking for my next car here! I've purchased from other traders but then had problems crop up with the cars and had a devil of a job sorting this out when the warranty hadn't even expired but I'm very happy with my experience at Alistair cars. I feel they are trustworthy and that is the most important thing with such a large purchase item.

  • 5

    Absolutely brilliant service!

    By Kelly H on 07 March 2019 | Purchase not verified

    Couldn’t recommend Alastair Cars (specifically Mo) more highly. I went in alone - being a woman, trying to buy a car on your own is an absolute nightmare. Mo was courteous, kind, patient and very helpful. I bought a Vauxhall Astra and I am very happy with both the car, and the service I received. Would definitely recommend.

    Reply from Alastair Cars Ltd on 12/03/19

    Thank you Kelly for your great review, we are trying our best to provide exceptional service. Enjoy your ride, and if you have any concerns do not hesitate to get in touch. Cheers, Mo Alastair Cars

  • 5

    Faulty car and poor customer service if need help.

    By Khublall L on 31 December 2018 | Purchase not verified

    I bought a lexus RX 300 from this dealer. At first their sales techniques were excellent however, the vehicle was faulty. It leak oil and damaged my driveway. When I went and see the manager said and was very adamant that it was not oil it is condensation. He sent me to one of their garage. They took 6 hours. Still the same. Very bad customer service all round and make you feel unwanted . Now I need to part exchange this vehicle for a 7 seater. I contacted this dealer on many occasions. He said he will find a 7 seater. Weeks gone by no communication from these people. I contacted them on numerous occasions. He always said he is dealing with it and is presently working on it. Its a lie. Always trying to get rid of you if there is a problem. I went to a different dealer for part exchange and only then I realised that their cars are overpriced and not good quality. I am very distressed as I lost my money on this vehicle. I would never recommend anyone to waste there money on this dealer.

  • 5

    Excellent experience

    By Phil W on 11 November 2018 | Purchase not verified

    Purchased a RENAULT Clio for my son, staff were amazing and couldn’t do enough to help you. Car was delivered in showroom condition, I would recommend them to all. Thanks

  • 5

    Great Service by Genuine People

    By Carol Y on 06 September 2018 | Purchase not verified

    We bought a great little car a few weeks ago but unfortunately we had a few teething problems which Alastair Cars went out of their way to resolve but despite their efforts we decided that in the end the car wasn't for us. We were given a full refund without any hesitation. They treated us with great respect and understanding, which in these days we found very refreshing. We would have no hesitation in buying from them again, their service was second to none. They have great integrity and we would highly recommend them for the professional and genuine service they provided.

    Reply from Alastair Cars Ltd on 06/09/18

    Thank you Carol. We wish you very best in finding different car and if you have any concerns before you purchase your new car feel free to contact us and ask any questions. Once again thanks.

  • 5

    knowledgeable and friendly

    By Kate L on 23 February 2018 | Purchase not verified

    I went to look at a car that had already been sold but The guys were really helpful and after explaining what I was looking for they showed me a few other potential vehicles and were happy to let me try them. I ended up purchasing a vehicle without being pushed into a sale. The customer service was great and the atmosphere was friendly. They answered all questions without hesitation. The process took as long as it needed to and the overall experience was great!

  • 5

    Helpful, honest and genuine.

    By Lynsey J on 18 February 2018 | Purchase not verified

    They were very helpful, welcoming and honest. I bought my first car from Alistair Cars ltd, and would highly recommend them to others who are wanting a decent used car at a reasonable price. Great place!

  • 5

    Helpful blokes

    By Daniel M on 27 January 2018 | Purchase not verified

    Went there to buy my first car, Kia picanto and they were really helpful nice blokes and the car has been good

  • 5

    Pleasant, not pushy, efficient

    By Daniel W on 25 January 2018 | Purchase not verified

    Had a thoroughly efficient and helpful experience, buying a used car from Alistair's. The price and condition are good, and I would buy from them again if I need another car.

Alastair Cars Ltd

020 87785650 07456 011694

Opening times

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 11:00 - 16:00

Alastair Cars Ltd

Borough Of Bromley,