Customer reviews of Alastair Cars Ltd
At Alastair Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alastair Cars Ltd
Based on 64 customer reviews
Fantastic dealer, fantastic customer service
By Conor T on 16 October 2020 | Purchase not verified
We bought a Vauxhall Mercia from Alastair cars. Very nice car well taken care of. Unfortunately we had some issues a few weeks after purchasing. We contacted them and let them know the issue and they asked us to bring it back to check the issue. Turned out it needed some work done. They were not happy with myself and my partner driving it with the state it was in with our son. So insisted we left it there and gave us a courtesy car until our car was fixed. Came back perfect a week later and we were back on our way again. Cannot fault Alastair for their fantastic customer service all of the above was free of charge as well may I add. In addition we have had a lamp issue on the car which they also sorted for free. Fantastic dealer, fantastic service couldn’t recommend enough
Amazing Service, Amazing Cars
By Robbie C on 14 October 2020 | Purchase not verified
i have bought a few cars from this dealer and the guys there are great, they provide a good price on their stock and they looked after me from the beginning to the end, and even after i had bought them. i would highly recommend them to anyone!!
Fantastic after sales service, well done.
By David R on 22 September 2020 | Purchase not verified
I dropped into Alastair Cars today unannounced as I had a problem with a indicator light on the car I bought from them in February. Mo who dealt with the purchase immediately offered to try and rectify the problem. Nearly 3 hours later Mo had rectified the wiring problem which was not an easy task. It is rare to get this level of after sales service with anything these days and Mo was reluctant to accept any payment for the work carried out. This is the second occasion that I have asked Alastair Cars for their advice and on both occasions their service and attitude has been exemplary. I would have no reservations about recommending this company if you're looking for a second hand car as this post sale care is invaluable. Thanks again Mo.
Simply the best
By Roberta S on 12 September 2020 | Purchase not verified
Great service, purchsed a vehicle and had a few questions all were answered and more. The car is in amazing condition, feels like I bought a brand new one! Will definitely come back
Great buying experience
By Kaori A on 22 August 2020 | Purchase not verified
So, I decided to try a car which I had been looking at for a few weeks based on the decent reviews and which ticked all the boxes for me. And Alistair’s was the right place to go to. The customer service was great, they made us feel comfortable, not pushy at all and very professional. All the staff were very friendly and helpful. Just after the purchase there was a problem with the battery which was dealt with quickly and without fuss and they delivered the car a couple of days later and everything was resolved - this was customer service plus! I’m very happy with the car I bought from Alistair’s and highly recommend them to anyone.
Outstanding Personal Service
By Catherine G on 12 August 2020 | Purchase not verified
Outstanding service from Aliastar and Matthew. We bought a low value run around car - '05 Peugeot 206 but were not treated any less for it. Couldn't have been more accomadating and helpful. They replaced a tyre, fixed the key and sorted out the radio before I purchased. Really impressed with their personal service. Would buy from here again.
By Lee C on 12 August 2020 | Purchase not verified
Brought a car for my daughters 18th birthday from Alastair cars. All the team were very accommodating and the car was delivered when we agreed....... I have one happy 18 year old. Great service from start to finish, thanks guys.
By Stan D on 11 August 2020 | Purchase not verified
I bought my first car with Alastair Cars and they are amazing everyone there is so friendly especially Matthew who helped me with loads of things, if there is a problem with the car just give them a call and they will sort it. I Couldn’t recommend them more highly. I left my lights on all night and the battery went dead so I called them and they put in a brand new one for free. They helped me so much and would recommend to anyone trying to a buy a car
By Jean-Francois N on 11 August 2020 | Purchase not verified
Bought a second hand estate BMW, knowingly in need of attention. ALASTAIR CARS Ltd went the extra mile to make sure the car was roadworthy and never let me down once. I use my car for work and it is paramount for me that it's reliable. Very impressed with their professionalism. If like me,you had lost faith in car dealers, I would highly recommend you went to see those guys.
By Aldas A on 08 August 2020 | Purchase not verified
Nice and friendly service,i bought a car Mazda 6 more than one week ago,has been delivered to my door,had few issues,which were sorted out very quickly.Very nice and polite people,especially young worker,who's name is Matas.Definitely recomending to everyone
Alastair Cars Ltd
- 020 87785650 07456 011694
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||11:00 - 16:00|
Easter Bank Holidays Opening times:
Sunday : Closed